Learning & Development Coordinator
Charlotte, NC
Full Time
Mid Level
The Learning & Development Coordinator will be responsible for designing, developing, and delivering comprehensive training programs that enhance the skills and knowledge of our employees. A strong background in SAP is highly desirable, as it will be a significant component of the training curriculum.
Company and Opportunity Overview
Wanzl North America’s (WNA) vision is to be a leading entrepreneurial player in terms of market share, agility, and game-changing solutions. WNA is a solution provider, creating value along the supply chain of our customers, from the online purchase to the delivery to their customers.
WNA, which includes the Technibilt and Cari-All brands, headquartered in Newton, North Carolina. With nearly 500 employees and 175 MUSD of sales, WNA focuses on the retail and distribution market segments with marquee customers such as Walmart, Amazon, and the majority of large grocers and retailers.
In addition to being the largest manufacturer of shopping carts in North America, WNA has three (3) additional main product segments as well as a Service business, providing turnkey solutions for customer guidance (Access Systems) and Shelving & Fixtures, as well as Material Handling/Rolling Stock products. Additionally, WNA is active in building a “digital” business line with products for shopping cart containment, smart exit gate technology, and solutions for autonomous and/or semi-autonomous retail stores.
WNA is part of the Wanzl group, headquartered in Germany, and has 12 plants in 8 countries, providing comprehensive, solutions-driven service and expert knowledge of local markets for customers across the globe through their 360° service.
Duties and Responsibilities:
- Develop and implement training programs that align with the company’s goals and objectives.
- Conduct needs assessments to identify training requirements and gaps.
- Design engaging and effective training materials, including manuals, e-learning modules, and presentations.
- Deliver training sessions through various methods, such as in-person, virtual, and on-the-job training.
- Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
- Collaborate with department heads and subject matter experts to ensure training content is accurate and relevant.
- Maintain up-to-date knowledge of industry trends and best practices in training and development.
- Provide ongoing support and coaching to employees to reinforce learning and development.
- Manage training schedules, logistics, and resources to ensure smooth execution of training programs.
- Track and report on training metrics and outcomes to measure the impact of training initiatives.
- Bachelor’s degree in Human Resources, Education, Business, or a related field.
- Proven experience as a Training Specialist or in a similar role.
- Strong knowledge of SAP systems and applications is a major plus.
- Excellent presentation and communication skills.
- Ability to design and develop engaging training materials.
- Proficiency in e-learning software and tools.
- Strong organizational and project management skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Certification in training and development (e.g., CPTD, ATD) is a plus.
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