Sales Administrator
Denver, NC
Full Time
Mid Level
Position Overview
The Sales Administrator plays a pivotal role in supporting the sales team and ensuring the efficient operation of the sales department. Reporting directly to the Chief Sales Officer (CSO), the Sales Administrator is responsible for managing administrative tasks, coordinating sales activities, and providing essential support to enhance the effectiveness of the sales team. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
This position will be located at the Corporate Headquarters for Wanzl North America (WNA) in Denver NC.
Company and Opportunity Overview
Wanzl North America’s (WNA) vision is to be a leading entrepreneurial player in terms of market share, agility, and game-changing solutions. WNA is a solution provider, creating value along the supply chain of our customers, from the online purchase to the delivery to their customers.
WNA, which includes the Technibilt and Cari-All brands, headquartered in Denver, North Carolina. With nearly 500 employees and 175 MUSD of sales, WNA focuses on the retail and distribution market segments with marquee customers such as Walmart, Amazon, and the majority of large grocers and retailers.
In addition to being the largest manufacturer of shopping carts in North America, WNA has three (3) additional main product segments as well as a Service business, providing turnkey solutions for customer guidance (Access Systems) and Shelving & Fixtures, as well as Material Handling/Rolling Stock products. Additionally, WNA is active in building a “digital” business line that improves ROI or reduces Total Cost of Ownership for the customer, including solutions for autonomous and/or semi-autonomous retail stores.
WNA is part of the Wanzl group, headquartered in Germany, and has 12 plants in 8 countries, providing comprehensive, solutions-driven service and expert knowledge of local markets for customers across the globe through their 360° service.
Duties and Responsibilities:
The Sales Administrator plays a pivotal role in supporting the sales team and ensuring the efficient operation of the sales department. Reporting directly to the Chief Sales Officer (CSO), the Sales Administrator is responsible for managing administrative tasks, coordinating sales activities, and providing essential support to enhance the effectiveness of the sales team. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
This position will be located at the Corporate Headquarters for Wanzl North America (WNA) in Denver NC.
Company and Opportunity Overview
Wanzl North America’s (WNA) vision is to be a leading entrepreneurial player in terms of market share, agility, and game-changing solutions. WNA is a solution provider, creating value along the supply chain of our customers, from the online purchase to the delivery to their customers.
WNA, which includes the Technibilt and Cari-All brands, headquartered in Denver, North Carolina. With nearly 500 employees and 175 MUSD of sales, WNA focuses on the retail and distribution market segments with marquee customers such as Walmart, Amazon, and the majority of large grocers and retailers.
In addition to being the largest manufacturer of shopping carts in North America, WNA has three (3) additional main product segments as well as a Service business, providing turnkey solutions for customer guidance (Access Systems) and Shelving & Fixtures, as well as Material Handling/Rolling Stock products. Additionally, WNA is active in building a “digital” business line that improves ROI or reduces Total Cost of Ownership for the customer, including solutions for autonomous and/or semi-autonomous retail stores.
WNA is part of the Wanzl group, headquartered in Germany, and has 12 plants in 8 countries, providing comprehensive, solutions-driven service and expert knowledge of local markets for customers across the globe through their 360° service.
Duties and Responsibilities:
- Meeting Coordination: Organizing internal and external meetings, including setting up meeting rooms, video conferences, preparing agendas, sending out meeting invites and ensuring necessary materials and equipment are available.
- Calendar Management: Managing the CSO’s calendar to ensure optimal time management, avoiding scheduling conflicts, and prioritizing meetings based on importance and urgency.
- Travel Arrangements: Coordinating travel logistics such as booking flights, accommodations, and transportation for the CSO and Leadership team members. Preparing travel itineraries and ensuring all necessary documents are in order.
- Internal Communication: Serving as a communication hub for the sales department, disseminating important information, updates, and announcements to the sales team.
- External Communication: Assist as needed with managing/coordinating correspondences with clients, vendors, and other stakeholders. Responding to inquiries promptly and professionally.
- Corporate Center Administration: Day/day office administration functions for the WNA Corporate Center (incoming/outgoing mail; on and off-site event planning and catering; conference room preparation. Serve as the main receptionist for the Corporate Center, to include managing all visitor activities.
- Documentation Management: Assist with handling the preparation, formatting, and filing of sales documents, proposals, and reports. Drafting, formatting, and proofreading documents such as supporting the development of sales proposals, presentations, and reports. Ensuring documents adhere to company standards.
- Budget Tracking: Assisting in tracking the sales department’s budget, monitoring expenditures, and highlighting variances. Assists negotiating corporate hotel / rental car rates, to better control expenses.
- CRM Management: Assist with maintaining the Customer Relationship Management (CRM) system, ensuring data is accurate and up-to-date.
- Sales Reporting: Compiling and analyzing sales data to prepare reports for the CSO, including sales forecasts, performance metrics, and pipeline status.
- Inventory Management: Coordinating with Marketing for inventory of marketing materials and ensure ordering for trade shows.
- Training and Onboarding: Assisting in the onboarding process for new sales team members and organizing training sessions.
- Sales Tools and Resources: Providing the sales team with necessary tools, resources, and materials to facilitate their work.
- Sales & Marketing Vendor Management: Coordinating with external vendors and service providers as required for various events and sales operations.
- Workflow Optimization: Identifying opportunities to streamline administrative processes, reducing redundancies, and implementing best practices.
- Technology Utilization: Leveraging technology to enhance administrative efficiency, such as using project management tools, communication platforms, and automation software.
- Customer & VIP Visitors: Welcoming and hosting visitors, clients, and vendors in a professional manner. Scheduling and planning customer & VIP meetings, activities, travel, etc..
- Event Coordination: Assisting with the planning and execution of company events, such as staff meetings, training sessions, and social gatherings. Handling logistics and participant coordination.
- Special Projects: Assisting with special projects as assigned by the CSO or other leadership team members, providing support where needed.
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in an administrative, sales support, or marketing role.
- Excellent communication and interpersonal skills.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in all Microsoft Office applications, including MSTeams, Excel and PowerPoint
- Basic understanding of CRM
- Experience with marketing tools and platforms (e.g., email marketing software, social media management tools).
- Excellent teamwork skills
- Experience with data analysis and reporting.
- Familiarity with budget management and financial tracking.
- Knowledge of sales and marketing principles and strategies.
- Strong customer service orientation.
- Ability to handle confidential information with discretion.
- Project management skills and the ability to manage multiple priorities.
- Travel 10% or more, as needed. Local travel to regional offices may be necessary.
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